Crisis Management

When it comes to a crisis, every second counts. Stakeholders are demanding new levels of transparency and accountability. Every company is or will be in crisis. Those that answer the call transform a crisis into an opportunity. Those that don’t, risk everything.

Crisis prevention costs are always a tiny fraction of the losses that are typically incurred as a result of crises for which there had been inadequate preparation. There have been many Krisis Company clients that incurred millions of dollars in legal, operational and public relations/marketing costs that could have been avoided with adequate preparation.
Krisis Company’s crisis management services are uniquely designed to develop the highest degree of leadership competency and build strong organizational capability. Crisis response addresses the needs not only of external stakeholders, but also of employees — because every employee is a PR representative and crisis manager for your organization, whether you want them to be or not. To create this, Krisis Company supports organizations to plan, train and test their crisis response. Krisis Company’s market leading crisis management services include:

Crisis Preparedness/Crisis Readiness

Preparing for a crisis is the most important part of any crisis response plan. Whether you’re a major corporation or a high-profile individual, it pays to think three steps ahead. Our crisis planning services include:
  • Risk assessments
  • Crisis communications strategy development
  • Crisis plans
  • Crisis response manuals
  • Crisis management training and simulations
  • Media training

Crisis Response

When a crisis springs up, the fallout can be swift and merciless. Our 24/7 crisis response team gives you full-scale tactical and strategic support for communicating during a crisis. Services include:
  • 24/7/365 rapid-response crisis management team
  • Comprehensive response training
  • Message development (statements, press releases, articles and more)
  • Media relations
  • Social media management
  • Online monitoring
  • Third-party ally development
  • Crisis response “War Room”
  • Online reputation management

Post-Crisis Recovery

  • Impact assessment
  • Stakeholder communications
  • Change management
  • Reputation repair and restoration
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